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Colleyflower
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billl and wifi

No where near my credit limit and made payment today as internet has been turned off again sick of this happening as soon bill not even due till 23 of feb
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Forum Team
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Re: billl and wifi

Hi Colleyflower, 

 

Thanks for your post and apologies to hear you are having an issue with your bills Smiley Sad

 

Whenever a bill is generated, the payment then becomes due right away. If you're paying via Direct Debit then an agreed date would have been set for the payment to be taken. 

 

If there isn't a direct debit set up on the account then as soon as your bill is generated, you need to make a payment asap to avoid restriction. 

 

If you have any further questions, pop back and let us know.

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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