I too have been trying to access this page as my Dad in Portsmouth has no TV service and no broadband either, just want to know is it a major fault somewhere or just his house? He can't get an engineer till tomorrow.
Hi I've tried on multiple browsers, different computers/iPads etc even the same error from my work. I don't know if you have to be connected to your SH though or if it will run the test from anywhere? The error I get is: Oops something's broken We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. Please come back and try again later. Other parts of the site might work as normal, so try using the links below to help you find what you want. My Virgin Media Home Help & Support virginmedia.com