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KarMed1
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On-line web chat

Why is Virgin on-line web chat unavailable?  When will this service by up and running again, it has been unavailable for a week!

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Forum Team
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Re: On-line web chat

Hi KarMed1, 

 

Thanks for your post and apologies to hear that you've not been able to get on to webchat the last few times you've tried Smiley Sad 

 

The team are available Monday - Friday 8am - 8pm and Saturday 9am - 5pm.

 

They can be quite busy which is why if you're not able to get through, I would give us a call on 150 / 0345 454 1111 if you need an urgent response. 

 

If your query is less urgent then post it here and maybe we can help instead Smiley Happy 

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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