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NeoDude
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Free Speaker?

Any ideas when I should expect delivery of my free wireless speaker? My installation date was the 12th of October. I was sent 2 emails asking me to reply stating what free gift I wanted and replied "SPEAKER" to both of them, I got no reply or confirmation.

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NeoDude
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Re: Free Speaker?

Bump.

I'm assuming I'm not getting my speaker then Smiley Sad

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Re: Free Speaker?

Hi NeoDude,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. Apologies for the delay in getting back to you. 

 

I'm sorry to hear you've not yet received your speaker. This can sometimes happen but we are more than happy to chase things up for you. 

 

I have filled out an exception form for you and this has now gone over to the Rewards team. They will check your account to confirm eligibility and they'll come back to me. 

 

Once I hear back from the team, I shall let you know the outcome. 

 

Speak soon,

Kath_F
Forum Team

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Re: Free Speaker?

Hi NeoDude,

 

Thanks for your patience whilst I looked into this for you. 

 

The team have come back to me now and have confirmed eligibility. 

 

The next step is to send your details over to the company that provide the speakers and they will then arrange delivery of them. You've been added to the list that will be sent over later on today.

 

If you've still not received anything within 14 days. Come back and let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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