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jaffro97
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Can't create a my Virgin media account

I've received the Ebilling email which instructs me to create the my Virgin media account and I am entering all details correctly and it still won't allow me to create an account. I was prompted to enter an email and password during the initial sign up although I know it's not for the my Virgin media account I've tried using them but to no avail.
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Forum Team
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Re: Can't create a my Virgin media account

Hi jaffro97,

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy

 

In order to get this resolved, we'll need you to give the team a call on 150 / 0345 454 1111. 

 

They'll be able to get the account set up correctly for you Smiley Happy

 

Keep us posted on how you get on. 

 

Thanks,

Kath_F
Forum Team

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