HiI would like to make a complaint. I was assured that the £15 boxing fee was refunded and it has been taken from my bank account? Please may you contact me virgin media?Thank you
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Hiya Vickster430 and welcome to the forum.
Sorry to hear you've been charged for the boxing when you shouldn't have.
I'll send you a private message shortly so I can look into this for you. Just click the small envelope icon to the top right.
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