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DonnA8318
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Bills

Haven't had full internet for over a month got 200mps but always issues son couldn't do course work I couldn't do mine and husband did a bunk my 6year old has autism and couldn't interact told me they would credit me a month internet but been billed £140 upsets me been a customer since 2004

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Forum Team
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Re: Bills

Hello DonnA8318,

 

Sorry to hear you're experiencing problems with your internet connection and I would like to welcome you to the community. 

 

I would certainly like to look into this for you but I'll just need to confirm some account details first so if you click on the purple envelope at the top right of the screen you will see a message waiting for you requesting further details.

 

Talk to you soon

Rose
Forum Team


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