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Fresh as a Daisy
thinlinzy
Posts: 2
Registered: ‎21-05-2010

permanently engaged

hi.... our phone line has now been off for two days now, there is no dial tone and when i ring it on a mobil phone i just get the engaged tone. I've read some of the messages on this forum & this seems to be a common fault

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Usually Always Right
Mark_B
Posts: 2,272
Registered: ‎25-03-2010

Re: permanently engaged

Hi, apologies for the trouble you are having, I have checked the exchange and the line is locked out, if you have checked the equipment, then we will have to send out a technician to look into this.

 

Our appointment times are 8-12,12-4 or 4-7, if you need a technician please let us know when you are available and I will book in.

 

Thanks

 

Mark

Mark Brooks
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Fresh as a Daisy
thinlinzy
Posts: 2
Registered: ‎21-05-2010

Re: permanently engaged

hi.....just to let you know that service has returned to my telephone, so thanks! if it was on your part:smileyhappy:

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Usually Always Right
Mark_B
Posts: 2,272
Registered: ‎25-03-2010

Re: permanently engaged

Hi, good to hear, would like to take credit for the fix, but nothing to do with me!

 

Cheers

 

Mark

Mark Brooks
Help & Support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question.
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