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Just joined
luzmaria
Posts: 3
Registered: ‎15-09-2011

Phone will not let me make calls

I've been trying for the last 3 hours and my phone will not let me make out going phone calls but it still allows me to pick up...I can't phone virgin media for help, so what am I meant to do?

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Tech Wizard I
Mark_B
Posts: 2,272
Registered: ‎25-03-2010

Re: Phone will not let me make calls

Hi, what happens when you try to dial a number, can you receive incoming calls ok.

Thanks

Mark Brooks
Help & Support Forum Team

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Just joined
luzmaria
Posts: 3
Registered: ‎15-09-2011

Re: Phone will not let me make calls

When I dial a number all I can hear is a flat beep, i've tried to dial several numbers but none work expect when I call abroad with a calling card

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Tech Wizard I
Mark_B
Posts: 2,272
Registered: ‎25-03-2010

Re: Phone will not let me make calls

Hi, I have checked the account and this is not a fault, you will need to speak to customer service on 150 to rectify.

Thanks

Mark Brooks
Help & Support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question.
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Just joined
luzmaria
Posts: 3
Registered: ‎15-09-2011

Re: Phone will not let me make calls

ok thank you.
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