My PSN / PS3 / PS4 / PSVita access is working fine. #Justsaying
-- Red (VM SH2 AC Beta tester) Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech. My advice is at your own risk.
Doesn't work for everyone but works for some (worked for me with my console not signing into PSN) I changed my firewall setting in my superhub from medium to low & changed my DNS server to googles, I since have not had 1 issue with it not signing into PSN, works every time with no disconnections or lag, playing gta 5 online perfect, unless the PSN actually goes down.
Changing the PS4 DNS server
1. Go to "Settings" > "Network" > "Set Up Internet Connection" 2. Select Wifi/LAN as appropriate for your connection. 3. Select "Custom". 3. IP Address Settings = Automatic 4. DHCP Host Name = Do Not Specify 5. DNS Settings = Manual , Primary DNS: 184.108.40.206 , Secondary DNS: 220.127.116.11 6. MTU Settings: Automatic 7. Proxy Server: Do Not Use
Or phone customer services & ask them to check your hubs SNR/power levels to make sure they are not all over the place as that can cause problems too.
Have you tried a wired connection? You mention another Wifi router.
Offline System Update Diagnostic Tool on Xbox One: http://bit.ly/1e8bSs3 Network ports used by Xbox Live on Xbox One: http://bit.ly/1dCNLm0 xBox Support: http://bit.ly/1lE2QrK Xbox One operating system versions and system updates: http://bit.ly/1NiJS1j
It's a stupid problem that so many other customers are going through & yet for myself & many others it works fine without issue, could it be down to the actual superhub itself or perhaps the power levels are going haywire on the line every now & then? It would be quicker to phone up customer services & get them to check the signals out.
Indeed strange that it worked in modem mode with a new router then after a while decides not too.
There are many posts in the forums about this issue of not connecting. Both my PS3 & 4 connect fine, I have got a superhub 1 which has been working great.