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Joshsmith_99
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Problems connecting to Xbox online

I got a new super hub recently and ever since I've had it when I've went on my Xbox it's been disconnecting me from a online games or parties every few minutes and re connecting me instantly. This is really annoying because it kicks me from the party&game if anyone has any solution please let me know. Thanks.
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Forum Team
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Re: Problems connecting to Xbox online

Hi Joshsmith_99,

Thanks for choosing to report this via our Community, welcome on board Smiley Happy

Sorry though for the late response. If you've not managed to get this matter resolved since posting I would like to run some diagnostic tests on your connection to find out if there's a Hub or network related cause of your disconnections.

However your post was not from a VM IP address and I was unable to locate your Hub details.

Please reply to my PM (purple envelope icon, top right of page) with the requested information and I'll see what we can do to help you.

Thanks Smiley Happy


Jen
Forum Team



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manufc4eva
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Re: Problems connecting to Xbox online

Exact same problem, getting bored now of being fobbed off by telephone operators!!!

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