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Craig298cl
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Internet latency

I have virgin gamer internet package
Do a speed test on my Xbox one
Results download 100 Mbps
Upload 20 Mbps
Latency 158 ms
Playing Fifa 17 or bf1 the connection is no better that wifi talk talk
Why is this ????

[MOD EDIT: Subject heading changed to assist community]

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Martin_D
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Re: Internet latency

Hi, Craig298cl

The speed test on the xbox is talking back to the microsoft servers in Seattle in the US when you run the detailed network statistic. I would ignore the ping info

If you can connect your xbox by ethernet to you hub this will eliminate wifi interference.


If you need any more help we are always here.

Regards,

Martin


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Have you got technical problem post it and we will help you fix it.
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Forum Team
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Re: Internet

Hi Craig298cl,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

As Martin has said, using the Xbox speed test is unreliable as a true measure of your connection. To run a more accurate speed test, connect the hub to a wired device, put the hub into Modem Mode then run a speed test.

 

Also, do you connect wired or wirelessly?

 

Speak soon Smiley Very Happy

 

Josh


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