I have noticed a lot of posts concerning this, and I am having the same problem. It is impossible to play CSGO, as my ping will spike to 300+ and recently 8000+. If you know the first thing about ping, you'll know this is unplayable. I am using a power line adapter which has so far worked perfectly, and with everyone else having similar problems, I don't think that's the issue. So what's wrong with my superhub? Can it be fixed by myself or do I need someone from virgin to fix it for me? Thanks for reading, all feedback is appreciated.