I have exactly the same issue when trying to play game of war it looks like a filter has been applied in the last week or so which is causing issues connecting to MZ servers, there are lots of TCP retransmissions attempting connection to port 80 although the traffic which appears to be having issues is not detected by wireshark as html it is just TCP to port 80. Please someone technical at virgin pick up on this and open non html traffic to port 80 again, it was fine until about 9-10 days ago, it corrected itself about 4 days ago for a few hours and now the problem exists again!!!!
I see some time ago this was a debated topic yet it seemed to fix itself, however recently this issue seems to have come back.
Has anyone else got this issue or even better has anyone found a fix? (Other than changing ISP)
To sum it up, I can connect fine on 3g/4g yet when I connect through Virgin I cannot do anything in the game, sometimes I cannot even get in the game!
I have had this issue for about a week now. I thought it was MZ game's problem, until I found game worked fine on mobile data. I contacted Virgin helpline last night and was told that my internet speed was fine and that I should check the forum!! Hardly helpful. I don't really understand the technical stuff talked about here, but it seems it is obviously a wifi issue and needs addressing, as I am quite prepared to swap providers.
if you have hub 3.0 its still in trial stage and it will get a update very soon have you tryed going wired wifi for gaming is a no i learned that from bring with my mum and dads i been useing wires since 2009 it does make a diff
Using VIVID 200 Gamer Optical Fibre, Full House TV, Talk More Anytime
Just another VM user trying to help out so my answers may be wrong. If you do like my answer please mark it as helpful; it may help others
Ok, so just to let you know that although I have read elsewhere, setting the DNS on the device to google (220.127.116.11) works, this is a non starter and makes no difference, don't waste your time trying, I will keep at it to see if I can find a work around....!