Recently I have been having issues with connection dropping whilst playing Eve Online. I get a message that the socket has closed. I'm connected to the Superhub 2 via a network plug, I've noticed that after disconnect, the network icon on my PC displays a exclamation and states that I'm not connected to the internet. I have rebooted the router, changed network cables and tried a different network plug but it still keeps happening, sometimes it happens multiple times in an hour and it happens at different times of the day. This has been happening for just under a week and previously I had no issues. I've also checked my broadband status on the VM website and it shows no problems.
I suppose you could look at the logs on the SH, it should have events of when a connection is dropped, this could help diagnose the issue as well. I'll have to give the game a go tonight but it would be odd if an application caused the connection to drop completely.
The issue is still ongoing, so here's an update. The network adapter appears to restart itself, but ONLY when Eve is running, its fine all other times. I was beginning to think it was an issue with my PC, so I ran Eve on a laptop which was connected via wifi and it ran for a couple of hours without incident, I then ran two Eve clients simultaneously, one on the laptop and one on the PC, both with a wired connection.. within an hour, both connections dropped. So from this point on I used only wifi on the PC and the connection dropped on this also, but an iPhone also on wifi did not lose connection. I have also called Virgin Media twice regarding this matter, they told me everything seems fine but did remotely restart the router and got me to do a couple of speed checks. So I'm quite confused as to where the problem lies.. it's looking like it could be the router itself, but only when Eve is running!
How interesting, I wonder if it could be hub related, funny how it just started though as do not think it coincided with a firmware update. I could send you our latest hub 3. Would like to give that a try?
Thanks for replying! Yes it is quite odd, I have tried everything I can think of, including reinstalling the whole game, uninstalling and reinstalling network adaptor drivers and running a windows repair tool. That would be great if you could send a me super hub 3 to see if that solves the issue.