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pumpkin116
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Diablo @ Heroes Of The Storm Lag Spikes

Hi there, over the last 2 months or so have been getting a lot of lag spikes playing Diablo 3 @ Heroes of The Storm, defo getting worse. Have included a trace route, can you have a look please ?

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 23 ms 41 ms 40 ms cpc1-grnk7-2-0-gw.14-2.cable.virginm.net [80.1.36.1]
2 12 ms 11 ms 10 ms renf-core-2a-ae16-970.network.virginmedia.net [62.254.190.245]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 24 ms 21 ms 28 ms 0.ae1.mpr1.lhr1.uk.above.net [213.161.65.149]
7 23 ms 24 ms 23 ms ldn-b5-link.telia.net [213.248.76.85]
8 20 ms 23 ms 24 ms ldn-bb2-link.telia.net [80.91.249.181]
9 28 ms 43 ms 30 ms adm-bb4-link.telia.net [213.155.136.79]
10 31 ms 27 ms 27 ms adm-b2-link.telia.net [62.115.141.11]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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Forum Team
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Re: Diablo @ Heroes Of The Storm Lag Spikes

Hello pumpkin116

 

Welcome to the forum, sorry you are having problems with lag we will do our best to help...

 

The traceroute you posted looks okay, often difficult to prove a problem with a traceroute sadly.

 

Your line and hub test good, the area historical data is looking good also, low traffic and error free.

 

Are you using a wireless connection to game as this may cause a few issues? Also I notice that your wireless network in the hub is configured to "up to 300Mbps", This option will bond more channels and may give you slightly more speed however for stability it is better to use the "up to 144Mbps" option.

 

Hope that helps, please keep us updated 

Nicola

Virgin Media Forum Team
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