on 08-06-2011 14:10
Whats going on?
I cannot get Windows Live Mail to work with @virginmedia.com it keeps asking for logon/password details.
I have tried imap and pop3 with no sucess.
I have followed all the tutorials online and everything is set up correctly.
I have checked 100's of times and am now getting very annoyed.
on 08-06-2011 14:29
This is the error:
Unable to send or receive messages for the Virginmedia (robb58) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Username and password not accepted.
Windows Live Mail Error ID: 0x800CCC92
I have no problems getting into webmail
on 08-06-2011 14:49
these are the details I use with Outlook - similar kind of set up to WLM. My email address is @blueyonder.co.uk, but otherwise everything should be the same.
I know some people will have changed the username for their email account. I find this quite confusing, since the new username will be another (non VM) email address. So you could end up logging on to email@example.com using a username firstname.lastname@example.org. I have not tried this, but if you have then I guess the Logon Information User Name filed below would then be email@example.com?
on 12-06-2011 15:52
Can you please confirm that you're using your full email address as your username within Windows Live Mail, and that you have enabled POP access from within the Settings section of your webmail. If so, you'll need to call into Technical Support on 0845 454 1111 or 151 from a VM phone line. We'd need to replicate the isue from our end and due to Data Protection restrictions, this isn't possible via the forums.
on 12-06-2011 16:40
check out my subject message recently sent
hopefully that will work for you aswell.