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bnichols
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Still getting poor e-mMail access

Despite being reassured a similar problem had been fixed a few weeks ago I am still getting slow or no access to my e-mails and have to keep logging out and in again. Seems to clear it if I switch off at the mains and then restart it a couple of minutes later. Surely this shouldn't keep happening. Any thoughts.

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Forum Team
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Re: Still getting poor e-mMail access

Hello bnichols

 

I am sorry you are having problems accessing your emails. When you mention switching off at the mains and back on again that would not be able to affect the Webmail however it may indicate a connection issue. Is the rest of your browsing okay? Are you connecting with wireless as this may also be something to think about Should I use a wireless or a wired connection?

 

Thank you

Nicola

Virgin Media Forum Team
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