Ntlworld email address change to virgin media

[absorbalov]

Hi

Is there an update to when ntlworld email addresses will have the chance to change to virgin media addresses? Googles been up and running for a while now and ive not heard anything yet.

[BenMcr · Accepted solution]

http://community.virginmedia.com/t5/Email/Email-Domain-Change-for-blueyonder-co-uk-and-NTLworld-com/...

[absorbalov]

Nice one thanks for that should be soon then.....

[Kyle_D]

Hi absorbalov,

Nice to see the question has been answerd, please let us know if you have anymore issues.

Thanks

[andrewmarsh]

I have not had the email about swapping ntlworld.com to virgin media.com, but I have heard that this swap can now be done. How can I get instructions?

[Graham_A]

I think you have heard wrong. As far as I know they have still not released the reserved email addresses after the initial hiccup.

[Neil_D]

Hi andrewmarsh,

At present customers are not able to change the domain of their emails from blueyonder/ntlworld to virginmedia.com. We are hopeful that this will be available soon but there is currently no specific date for the roll-out.

[Razzler]

Hi Neil

Is there any update in this....

[Chris_K]

Hi Razzler

Unfortunately not at this time. We are still under the impression that it will happen in the future though

[Anon]

On Google you can easily change your old (original) googlemail.com email address to gmail.com - as VM and NTLWorld emails are running on Google servers, cannot the same technology be employed?  This has dragged on for far too long (particularly for a technology/internet company - embarrassing really!) - couldn't you either switch it on using Googlemail (as it is clearly technically possible) or alternatively switch off the bit that has "reserved" Virginmedia.com email addresses for every ntlworld.com address and we can set it up ourselves (perhaps increasing the number of accounts allowed to allow a transition, or make the shadow accounts live tied to the customers' account that "owns" the NTLWorld version).

Anon