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jandol
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Gmail & virgin media

Emails sent to my gmail address don't arrive in my virgin media web mail account.

I have added my gmail address to my virgin media account but they still don't appear.This seems to have happened suddenly.

Help please!

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Forum Team
Forum Team
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Re: Gmail & virgin media

Hello jandol

 

I am sorry you are having problems with your Gmail account, is it still happening? If so perhaps it may be worth removing and re-creating it, some guides here that may help Using Unified Mail in Virgin Media Mail and Read Gmail messages on other email clients using IMAP

Please let us know how it goes.

 

Thank you

Nicola

Virgin Media Forum Team
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jandol
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Re: Gmail & virgin media

Hi Nicola

Thanks for your help.

Unified mail was selected as was enable IMAP.

However I noticed that Disable Forwarding was selected so I de-selected it! Could this have been causing the problem?

Thanks again

Jan

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Superuser
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Re: Gmail & virgin media

There's a lot of information we're not being given here

When you say that the mail comes in via Gmail but doesn't arrive at your Virgin Webmail account, I'm assuming you have the following set up

An automatic forward so that emails arriving at your Gmail address are sent onwards to your Virgin Media email.

Would this be a fair assessment?

 

________________________________________


Only use Helpful answer if your problems been solved.

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jandol
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Re: Gmail & virgin media

Yes I have  and it is working thanks.

However I now get the blueyonder emails coming into virgin media webmail in duplicate!

Emails sent to my gmail address come to VM webmail singly.

Any suggestions?

Thanks

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