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Fresh as a Daisy
positive
Posts: 3
Registered: ‎12-04-2011

Blueyonder webmail

Hi

I'm trying to access my Blueyonder email account via webmail.blueyonder.co.uk, but I'm forwarded to the Virgin email login. Where can I find my Blueyonder account?

 

Mike

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Superuser
BenMcr
Posts: 12,092
Registered: ‎11-08-2009

Re: Blueyonder webmail

Enter your blueyonder details at the login you are presented with - you will be transferred to the webmail service

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I work for Virgin Media - but all opinions posted here are my own
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Fresh as a Daisy
positive
Posts: 3
Registered: ‎12-04-2011

Re: Blueyonder webmail

My usual login doesn't seem to work from that page.

 

If I use the Alias Checker via the link from the login error page, it tells me "There is no username available. Please register first or contact customer support team.".  But also lists the three email addresses I used via Blueyonder.

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Superuser
BenMcr
Posts: 12,092
Registered: ‎11-08-2009

Re: Blueyonder webmail

You need to speak to the Tech Support line then to identify why you can't log in.

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I work for Virgin Media - but all opinions posted here are my own
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Fresh as a Daisy
positive
Posts: 3
Registered: ‎12-04-2011

Re: Blueyonder webmail

Is there no online support I can contact?

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Superuser
BenMcr
Posts: 12,092
Registered: ‎11-08-2009

Re: Blueyonder webmail

 


positive wrote:

Is there no online support I can contact?


Normally to resolve any technical issues with e-mail, security and the DPA need to be cleared which can't be done via the forums, so you will need to call in

 

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I work for Virgin Media - but all opinions posted here are my own
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lar
Fresh as a Daisy
lar
Posts: 1
Registered: ‎12-04-2011

Re: Blueyonder webmail

have phoned virgin 4 times have not been to acess my blueyonder form 19/3/11 just got a load of bull**bleep** form virgin telling me they know about the problem and they keep promsing to phone me back ,they must have a phone problem to because they never did lol,looking into switiching to sky

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