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Making Waves
sbath
Posts: 2
Registered: ‎24-08-2013

Blueyonder.co.uk email login

Have tried to access my blueyonder.co.uk email account via virginmedia.com and it no longer recognises my email address. Email address is definitely still live as no issues with accessing email account via Outlook etc. Any assistance appreciated. 

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Superuser
Graham_A
Posts: 2,987
Registered: ‎22-02-2010

Re: Blueyonder.co.uk email login

There is a tool to check what your username for webmail purposes is here: https://ipauth.virginmedia.com/SSO_BLUEYONDER/servlet/StartupServlet

 

Enter your blueyonder email address into the checker and it will tell you what your user name is.

 

If the alias checker does not recognise your email address then it may be that your email account has become 'orphaned' from your virginmedia account.  If this is the case you will have to ring in on 151 (free from a VM mobile or landline) or 0845 454 1111 from any other phone provider (chargebale) - select the problem with broadband option

 

 

You can go directly to the blueyonder webmail page via this link: https://mail.blueyonder.co.uk

 

 

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Graham
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Making Waves
sbath
Posts: 2
Registered: ‎24-08-2013

Re: Blueyonder.co.uk email login

Thanks Graham, much appreciated. Seems my email address has become orphaned so will call Virgin Media. 

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