on 21-02-2012 21:33
I`ve recently bought a new pc with windows 7, but my old virgin supplied speed touch 330 modem isn`t compatible with windows 7 i`ve discovered. Will virgin supply me with a new compatible modem ?
on 21-02-2012 21:35
you would need to contact tech support on 150 (free from a vm landline) option 2,3,2
and ask for a new superhub
or alternativly you can wait on here for 3-7 days for a member of staff to reply to send you a new superhub
hope this helps
on 21-02-2012 21:41
hahaha my bad didnt see the modem corectly lol
on 21-02-2012 21:53
the speed touch 330 is a adsl modem.
yea i didnt think about it when i saw the post lol
then the op needs to go to pc world or currys and get an adsl 2+ router
on 21-02-2012 21:56
Thanks for the reply, Yes i have a brand new router already, i just need a compatible modem... So they won`t supply me with a free compatible modem then ?