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Fresh as a Daisy
Posts: 1
Registered: ‎24-09-2013

Bandwidth throttling

I am under the impression that Bandwidth throttling only occurs when you go over the threshold of teh fair usage policy. I am 100% certain I am not over this threshold yet my connection is throttled during peak times to the point it is unusable. I don't see the point of paying for a service I am not getting. Any help or advice on the matter would be appreciated.



Forum Team
Posts: 6,057
Registered: ‎18-12-2012

Re: Bandwidth throttling

Hi Dimeebo


Sorry to hear about the problems with your service, I would like to test the connection but I haven't been able to locate your account via four forum details.


Would you be able to send me a PM with your account / telephone number and account holder name please? If possible, I'll look into testing this issue right away.


Speak soon


Help & Support Forum Team

Problem Solved?Fault with your service?We did warn you!