Sky sports subscription not working on Sky sports app through virgin media
I cannot access sky sports through sky sports app laptop or phone through the virgin media log in link on the sky sports page. When I try to access sky sports, the service says I do not have access to sky sports channels because it is not in my subscription. I have check and sky sports is included in my package and can access the channels on my TV. These problems of not being able to access a service I pay for, not being able to access my subscription page is very disappointing. Any help would from a Virgin media team member would be greatly appreciated.Flex subscriptions dont work
I have been with Virgin for 13 years and never have I encountered such poor / non existent customer services! I signed up for Sky Sports during the £18.75 a month offer. But it has not activated. Customer services tell me they cant add it, as it needs to be done my end. But when I try to add the subscription I just get an error messages. The stream service is abysmal. Online chat keeps kicking me out. Then the bot comes back to ask the same stupid questions. No reply from my online complaint 2 weeks ago. Telephone support hang up on me and dont call back I was asked to send proof of my offer to narender bhatt at the virgin email address which I did, and still no reply!! Truly shocking experience. Looks like ill be missing the start to the F1 season!!
Not able to login Sky Sports App/Website
Hi, I subscribe to sky sports as part of my TV package and can watch it on my TV360 box okay. When I login today I not able to login the sky sports app on my android phone and also the sky sports website on my windows pc. I reset the sky sports app and also uninstall on my phone but still get the error message below and also when I login via website on my pc I could login to the sky sports app on my phone okay last week. Please could this be look into as I paying for this tv service.TiVo box upgrade email
Hi. I’ve had an email saying I need to upgrade my TiVo box to keep my sky Sports and TNT subscription? I’ve followed the link on the email and ended up on a bit a rabbit hole on the VM website. I don’t really want to call customer services if possible. Can I complete this order via the VM team on here - or does anyone know how to do it online? Any help would be greatly appreciated.Unkown error when trying to watch sky sports
Hello, dont know if anyone has advice on this. I've had sky sports for a very long time but only recently have I been wanting to watch it on the web. When trying to watch online I get a error of "unknown error". I checked my network panel and it seems to be failing on the auth requests, a 302 and a 303 error. In May I contacted virgin and It seemed my ticket had reached 3rd line support have never heard back. I have tried calling today but they wanted to go from the start again in diagnosing the error. Is there anyway to fix it myself or speed up to get back in touch with 3rd line support? CheersSky Sports Catch Up
Can someone please explain why Sky Sports has been removed from the Catch Up app on Virgin Stream? It was the main way I caught up with Sports content from my Sky Sports subscription and now I can’t. If there is no plan to return this service, I will need to consider moving across to Sky Sports directly.
