Sky sports subscription not working on Sky sports app through virgin media
I cannot access sky sports through sky sports app laptop or phone through the virgin media log in link on the sky sports page. When I try to access sky sports, the service says I do not have access to sky sports channels because it is not in my subscription. I have check and sky sports is included in my package and can access the channels on my TV. These problems of not being able to access a service I pay for, not being able to access my subscription page is very disappointing. Any help would from a Virgin media team member would be greatly appreciated.232Views0likes11CommentsFlex subscriptions dont work
I have been with Virgin for 13 years and never have I encountered such poor / non existent customer services! I signed up for Sky Sports during the £18.75 a month offer. But it has not activated. Customer services tell me they cant add it, as it needs to be done my end. But when I try to add the subscription I just get an error messages. The stream service is abysmal. Online chat keeps kicking me out. Then the bot comes back to ask the same stupid questions. No reply from my online complaint 2 weeks ago. Telephone support hang up on me and dont call back I was asked to send proof of my offer to narender bhatt at the virgin email address which I did, and still no reply!! Truly shocking experience. Looks like ill be missing the start to the F1 season!!44Views0likes1CommentNot able to login Sky Sports App/Website
Hi, I subscribe to sky sports as part of my TV package and can watch it on my TV360 box okay. When I login today I not able to login the sky sports app on my android phone and also the sky sports website on my windows pc. I reset the sky sports app and also uninstall on my phone but still get the error message below and also when I login via website on my pc I could login to the sky sports app on my phone okay last week. Please could this be look into as I paying for this tv service.Solved473Views1like14CommentsSky sports app login
Hi I'm having issues logging into the sky sports app, I've been using the app for number of years now, but now I'm unable to log in. It asks me to sign in as a virgin media customer which I do but said my password is not recognised, (I've not changed it). When I select forgot password it takes me to a page to change it and when you press submit it just spinss on the VM logo and then freezes without signing me in. Can anyone help? I'm subscribed to sky sports and i can log into virgin tv go, so that's not an issue. Cheers DagzyhSolved104Views0likes7CommentsSky Sports Darts - Laptop
Hi there. Full package subscriber to all channels, whose kids use their laptops in their rooms to watch Sky sports football. Don't have any issues logging onto Sky using virgin media log in section. And all other channels appear to work find on the laptop (Watched the manchester derby last night). However, the kids went to start watching the darts channel last night via their laptops and this is the message they get after putting in log in details etc. "Subscribe to Sky Sports to watch live, or stream on NOW. You'll need a subscription that includes Sky Sports Darts. Get Sky Sports Stream with a Sports Membership on Now TV" As I said, all the other channels work fine and even the fact that it was the F1 channel isn't an issue as one of the kids is F1 mad, and had no issues with it previously. He was OK watching the darts on the main even channel last night via his laptop.. However tonight Monday night football is being shown on main event. Also he could access it via the app on his smart phone, that also worked without issue. Just for some reason appears to be on the desktop it's not working. Windows 11 laptop. Chrome & Edge browsers attempted. Cache, Cookies etc deleted. Still no joy. Any help please?Solved2.8KViews0likes22CommentsTiVo box upgrade email
Hi. I’ve had an email saying I need to upgrade my TiVo box to keep my sky Sports and TNT subscription? I’ve followed the link on the email and ended up on a bit a rabbit hole on the VM website. I don’t really want to call customer services if possible. Can I complete this order via the VM team on here - or does anyone know how to do it online? Any help would be greatly appreciated.626Views0likes1CommentUnkown error when trying to watch sky sports
Hello, dont know if anyone has advice on this. I've had sky sports for a very long time but only recently have I been wanting to watch it on the web. When trying to watch online I get a error of "unknown error". I checked my network panel and it seems to be failing on the auth requests, a 302 and a 303 error. In May I contacted virgin and It seemed my ticket had reached 3rd line support have never heard back. I have tried calling today but they wanted to go from the start again in diagnosing the error. Is there anyway to fix it myself or speed up to get back in touch with 3rd line support? Cheers739Views0likes5CommentsSky Sports new Tennis channel
How will the new Sky Sports Tennis Channel beginning 11th February work for Virgin Media customers? Will there be pop-up channels that we can record as there was for the US open (which didn't work well because of pixelation)? If we have to watch live that will make it almost impossible for the some of the US and far-east tournaments, unless one stays up all night!Solved2.7KViews0likes5CommentsSky Sports Catch Up
Can someone please explain why Sky Sports has been removed from the Catch Up app on Virgin Stream? It was the main way I caught up with Sports content from my Sky Sports subscription and now I can’t. If there is no plan to return this service, I will need to consider moving across to Sky Sports directly.1.5KViews0likes7Comments