360 upgrade and apps
So, as well as the discussed 'shortcomings' of the supposed 'upgrade' (I wish I could go back to my V6 but apparently you cannot), is there a way to get rid of the 'bloatware' apps? Also, can I add my own apps? Or, are we to just accept that Virgin Media and their owners know better and I am paying for a service that I never agreed to? i.e. most apps I do not use, and you cannot hide/arrange any of them. Please do not tell me sure your most used apps are at the bottom and if you could just scroll past the stuff they are trying to sell me, or tell me to just speak into the device (I do not want to nor feel I should). Why not put the most used apps at the top? Almost like they want you to waste time/effort in passing apps that I might sign up for - no chance. I also feel l like I have been 'duped' into the upgrade...subject: "Your TV box needs an upgrade". Also, feel mis-sold on the 'you aren't getting the most out of your services". Is there a way to cancel a contract early on the basis of a degradation of service? Anyway, its that bad an experience I will not be renewing when my contract ends in December of this year.Problems with 360 upgrade
I have a V6 box and received the remote to upgrade to 360. The problem is that the new software was installed but is now stuck on the video about the Remote and use of 360. The remote won't work on the screen or to switch off the box. I can use the remote though to switch through sources and the TV button works. I have tried all the suggestion on this Forum for switching the box on and off at wall socket, and with On-Off switch coupled with the power and + and/or - button. I've also switched the internet off and on. Any suggestions?
Second box recordings continually buffer
I've seen a few discussions similar to this issue, but some have just tailed off and others look like they may have switched to DM - I've not seen it be successfully resolved, but hoping there is a magic cure somewhere. Last year we 'upgraded' our virgin TV V6 box to the 360 thing, and had our upstairs multiroom box changed to one of the slimmer box versions, I think people call it the 'slave' box. This second box is almost unusable when it comes to recordings. It is constantly buffering every 10-15 seconds, often tells me the system is too busy etc. I've run WiFi speed checks via the connect app, all OK. I have a firestick up here using the same connections, all OK. The apps on the same box all work OK! The only element that has an issue with the WiFi capacity is the recording. Oh, and the virgin TV Go app which is just as poor and flaky as the second box and also constantly claims there are issues with the WiFi. It seems like this is just shoddy products? We have no ethernet cable running up to the bedroom, and I'm slightly loathe to run a cable all the way up. But it seems like this 'upgrade' is actually rubbish and a poorer service. Has anyone been able to actually resolve this issue whilst still connecting via WiFi?The 360 remote has arrived but install now is not showing on my v6 box to activate it
Hi everyone, ive followed the instructions with the new 360 remote but there is no install now under Apps & Games showing for me. I’ve managed to sync the new remote by holding tv and 0 for 10 seconds on the new remote but it’s still using the old system. How can I update the system?TiVo to 360 upgrade questions
Just got my package to upgrade from TiVo to 360. Couple of things I need to understand. When does the 5 days deadline for setup start? From delivery? Does the 360 box need the ethernet connection to the hub or can it connect via WiFi? My hub is in a different room. Do I have to use the hdmi cable provided or can leave the one in I used with my TiVo box. I was not supplied with a 360 mini box. I think it I'd only need one for a second TV is that true? Thanks for your help. Pete HCannot upgrade second box, error TM4/15/10-0-100155
I have successfully requested an upgrade of my box to Virgin 360. The new remote is on its way. However, when I try to request an upgrade of my second box, it fails with "We couldn't process your order", a link to the VM website, and an error code TM4/15/10-0-100155. I spoke to support over Whatsapp, took over two hours, most of the time spent waiting for a reply, only to find out they could not help, and that it would cost me £185 to do this. I said no, it is a free upgrade, and the first one went through okay, with a confirmation email saying the upgrade was free. So, I had spent all morning waiting on and speaking to the wrong people. Horrendous experience. So, would anyone know about this error code, or have any suggestions? I have restarted the box, with it unplugged for over five minutes, still no joy. Many thanks.Virgin tv 360 upgrade error
Hi, we have had a message come up on our 2 virgin media boxes offering us a free upgrade to virgin tv 360 but when I argee to the upgrade and new remotes on both of the boxes it bring up a error saying the upgrade couldn’t be completed and to try again later it gives me a barcode link to a virgin media help page which is also blank. i have no idea now if the request for the new remotes or the upgrade has gone through for both boxes. thanks in advance