Leaving Virgin Broadband & TV seems so hard
Morning. Hoping for facts here. We want to cancel our Virgin Broadband and TV Contract when it runs out. And go with another Provider. Checking online people say it is hard to do. As we are Oldies we want the correct way to do it. Without hastle. Our contract runs out 2nd March 2026. Can you advise us please.1.6KViews0likes21CommentsCannot change wrong email as VM O2 ID
Apologies if this is wrong category but as others have sais the 'start discussion' button is missing from other categories. Can someone from VM private message me. After frustrated efforts to login to VM connect app my email is now wrong (dot missing) . I dont know what happened as I had a working ID i cannot change it, as it says it already exists (the one I had). Can you help, rather me spending a hour on the phone. Thanks.186Views0likes1CommentMy Neighbour can get virgin media but I Cannot.
The title explains the bulk of my situation. After lots of complaints and problems with my current provider I searched on Uswitch to find another ISP provider and I found Virgin Media however when I tried to put in my details it was unavailable. I also tried my neighbours address at number 1 and they had it available. I have spent the past week trying to communicate to no avail, after searching for a solution online it said I could ask for a Spotter and a free home analysis I am wondering if I could get an engineer to complete this as it has been hard and confusing to find the right people at customer service to talk with so I can resolve this problem.57Views0likes1CommentVAT receipts?
I need VAT receipts for my Virgin Media invoices but there doesn't seem to be the functionality in the Billing section of my account to obtain these. I would be grateful for assistance. With thanks, [REMOVED] ChromeRadio Mod Edit : Personal information removedSolved332Views0likes12CommentsTotal loss of service, how long till the cable pull
We've had a total loss of service since 19th November, when Surrey Highways dug up the pavement and dislodged a previous repair to our cable. No one else in the street was affected. Since then we have had various engineers out and finally someone has repaired the outer cable sheath and removed the old cable, but we have been waiting for a cable pull ever since (since early December). Obviously speaking to customer service, they assure me that a team will be out to fix it tomorrow and they will be on site from 8am to 7pm. From previous messages here, I can see that is a load of rubbish. Basically I just want to be able to speak to someone who can tell me an approximate date that this repair will be completed. We already have a formal complaint (last contact from VM by letter, they said a team would be out to do the cable pull on Christmas Eve! We have replied twice, but it hasn't been acknowledged yet). Automatic compensation is being applied to our account, we just need an end date because running off mobile data is not fast!HELP: Delete hacked blueyonder email account
Good morning, I have an old mailto:name@blueyonder.co.uk account which has been hacked as I received a call today saying there was a bitcoin account associated with it. I tried to log in and delete the account but can’t get in. I need this account to be deleted as a matter of urgency. Any assistance is much appreciated. R41Views0likes1Commentcan't create new posts if I'm signed in?
Have tried to create a new post in various subs on here and there is no START A DISCUSSION button?! Google searched why there was no option and found a thread that linked to Community Natter and oddly THAT forum has the option available! Then I checked what happened if I logged out and bizarrely the button appears! (see below) tried dumping cookies for Virgin site, but that hasn't solved my START A DISCUSSION issue. All i wanted to do was post to discuss why I keep getting intermittent drops out that appear to be Google DNS related and not router outages.... {sigh} Anyone got a Discussion Starter solution? TIA262Views0likes1CommentOops something went wrong
So I’m hoping someone here can help me! When I log into MY VIRGIN MEDIA and go to my account settings and email settings I get this error! I have spoken to VM and that’s is like Groundhog Day! Additionally I can’t get access to my emails, get FORBIDDEN error, I’ve been told that the first error (oops) needs to be fixed first…. However 3 weeks later I still have the issue and no emails. Im really hoping someone can help! Thanks77Views0likes3Comments
can't create new posts if I'm signed in?
Have tried to create a new post in various subs on here and there is no START A DISCUSSION button?! Google searched why there was no option and found a thread that linked to Community Natter and oddly THAT forum has the option available! Then I checked what happened if I logged out and bizarrely the button appears! (see below) tried dumping cookies for Virgin site, but that hasn't solved my START A DISCUSSION issue. All i wanted to do was post to discuss why I keep getting intermittent drops out that appear to be Google DNS related and not router outages.... {sigh} Anyone got a Discussion Starter solution? TIA
