Disney + failure on wifi
Hello, Disney plus was working. Then it wasn't - 1026 error message on any device that tried to open the app / website connected to the wifi. My mobile phone app works fine when not connected to the wifi. Have tried deleting plus reinstalling on the TV, but can't reinstall due to an error message. Haven't tried reinstalling on the phone because it works when not on the home wifi. I have tried turning the box off and on. Any help would be greatly appreciated. Thank youSolved45Views0likes3CommentsDisney+ Plus blocked by Virgin
Hi, Virgin Media seems to have a block in place for Disney+. Can see other people having the same issue. Opening Disney on multiple iOS devices or multiple Samsung TVs generates errors. Disney+ does work when switching to 4G networks and when using a VPN. I've tried: Deleting, reinstalling, logging in/out the apps on phone and TV. Accessing with and without a VPN. Works with a VPN but not without. Rebooting the Virgin router I’m based in Gloucestershire. Not sure what to do now. It’s been like this for a number of days. How can I resolve this? TV Error: Error Code: 1026 - AUTH_ SERVICE_INIT_FAILURE125Views0likes4CommentsDisney+ Not Working
Hey I switched to Virgin broadband last week and for the last 3 days I’m not able to access DisneyPlus. I have tried my laptop, phone, fire stick and sky box and it won’t work on any of them when I’m connected to Virgin. If I hotspot and use my mobile data it works so it is definitely a Virgin issue. I have tried resetting the app, clearing cache etc but no luck. Does anyone have a fix for this?99Views1like3CommentsDisney + not working on WiFi
Hi, I've been having an issue with Disney+ not working on the wifi on any devices for over a month now. I've logged it with Disney+ support who have tried all the troubleshooting steps they have available and none of them work. I've restarted my modem hundreds of times, yet to no resolve. Disney+ support have escalated it to their next line of support however I've been waiting a month. Is there any solutions to this?103Views0likes2Comments