Solar storms causing problems!
There's been a lot of solar activity (winds, storms, sunspot activity, solar flares, northern/southern lights and CME's) recently and this has been causing problems. The last week of February was affected by erratic download speeds varying from a 98% drop in speeds to around a 10% drop. Upload speed was more or less normal. The USA was hit particularly hard as several websites went down, along with DNS servers. The odd thing was that other wi-fi devices were fine and connected to the internet as usual. My wired machine, however did not. On Friday 1st March I performed a speed test and the download speed is where I'd expect it to be. Another odd thing was that I was able to ping websites successfully, but I could not access them through browsers. NASA are reporting that a lot more activity is coming Earth's way on the 9th. Lets see what happens. I also post the occasional video about this here: https://community.virginmedia.com/t5/Community-Natter/What-are-you-watching-now/td-p/2914384 More reading: solar flares and geomagnetic storms - Search (bing.com)
Virgin TV Go App asking to register same device every time
I have Virgin TV Go App installed on my Windows 10 laptop which is already a registered device with my virgin account. Every time I try to watch live TV through the APP it asks me to register the same device (i.e. replace a device) - I now have this same device 3 times in my list of 5. Plus it is using up one of my 3 changes allowed every time meaning I can't now change for a month. Upshot is I can't watch live TV. I stress that I am using the TV Go APP - not via a browser. Is there a fix for this as I am sure it has been experienced by others? Thanks Sven
Introducing the new Virgin Media Community
Huzzah! 🍾 After many years (8!) on the previous iteration, we’re delighted to announce our Virgin Media Community has had an upgrade. 2011 (courtesy of waybackmachine 😊) 2014 2015 Aside from the fact that it's been a while, it’s also given us an opportunity to greatly simplify things and put everything on a crash diet 🍔; We’ve reduced the number of different layouts (over 20 😱) to around 5. This should mean it’s easier to get to grips with particularly for newer users. We’ve removed a lot of redundant background code ❌ that should speed it up as well 🏎. It also allows us to do platform updates in the future without a constant fear 😱 of something breaking. No more going backwards to go forwards! ⏪ There’s now a persistent navigation bar along the top on desktop view or within the menu bar on mobile view so it reduces the instances where you need to go back to a previous page to navigate the site. Let us know your thoughts or you have any questions below 👇Wifi/Internet/Streaming unreliable
I have had problems with internet stability for months now. Problems often arise when streaming BBC iPlayer or Netflix. Buffering and stopping. When I restart the router its ok for about 1 day then I can get the problems again. I am restarting the router almost every day now. I have had Virgin Media for years and years with no problems, but its rubbish now. So sick of it I am thinking of going to YouFibre. Dont know how to get hold of Virgin Media support. Can anybody help? Peter.Is this a scam
Hi. I have received a text message saying "The email address we have for you no longer exists. Sign in or register at virginmedia.com/myverginmedia to update your sign in details to a verified email." I have logged into my account not using that that link and everything looks ok with no message out a outdated email address. Can you verify if this is indeed a scam text message. Thank you.Email Help
Hello My Name is Maisie, my son has been InTouch with you i believe to ask about getting my password reset as he is trying to setup my emails on a tablet he brought me for Christmas and he has said i need to get in touch with you to sorting this, is this something you can help me with please?
