DizzyB
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Re: Residential address registered as business address
Apologies for jumping on an old post, but we are looking for similar advice. My friend has been a Virgin Media customer for many years, so when she moved home this week, she called to transfer her service to her new address. She has been advised that her address is listed as a business address but offered no help as to how to resolve this. The postcode checker listed other adjacent flats in her block but not her specific flat number. Is there anyway to begin the process to resolve this? Thanks in advance. Mod note: Duplicate post [Business address to Residential - help please? | Virgin Media Community - 5643005]18Views0likes0CommentsRe: Business address to Residential - help please?
Thank you for replying. Yes she was told that the address was listed under a Business address, but whilst on the telephone to VirginMedia Michael switched this over to Residential and arranged an Engineer to visit on Thursday past. That visit was then later cancelled by VM stating that it was a Business address and was left at that. She has since rang numerous times and has not been able to be given advice to resolve this at all, her Customer Service experience has not been good. The address is not listed on the postcode checker (numerous others within the same building are listed) and interest has been registered. I have seen other posts where help has been offered to resolve this by DM we would appreciate similar advice. Many thanks in advance.24Views0likes1CommentBusiness address to Residential - help please?
My friend has been a Virgin Media customer for many years, so when she moved home this week, she called to transfer her service to her new address. She has been advised that her address is listed as a business address but offered no help as to how to resolve this. The postcode checker listed other adjacent flats in her block but not her specific flat number. Is there anyone who can advise how to resolve this please? She is currently without Broadband, telephone and TV. Many thanks in advanceSolvedRe: Residential address listed as business address
Hello, my friend has just moved home and has been a Virginmedia customer for many years. She has been trying to transfer her service to the new flat and been told that the address is listed as business and was offered no help to resolve this. Can anyone help please?23Views0likes0Comments