ContributionsMost RecentMost LikesSolutionsConfirmation Virgin have received returned equipment. Hi, Please could a Moderator confirm whether Virgin Media have received the equipment I returned on the 27/11/24 I haven't heard from Virgin regarding this either way. Kind Regards Re: Sky Sports UHD So it's been about 5 days since I've had Sky Stream, and as promised I'm reporting back with my pixelation report. So admittedly I only have a match and a half plus a Grand Prix to compare, but I have to say I haven't seen any pixelation at all. The interactive services which you don't also make the watch the game much more enjoyable. It's also worth mentioning the picture quality, although the UHD content on Sky Stream is only slightly better the HD content across all channels is a much better. Sky Stream also allows you to watch Sky Box sets in HDR10 which isn't available on VM. Re: Upgraded my package but nothing happens Hi guys did you upgrade online by any chance? Re: 2Gig in my area What could you possibly need 2gb for? Goodbye Virgin and thank you Community Well it's official I'm no long a Virgin Media customer. Firstly I'd like to thank the many great contributers on here, over the years you've been very helpful. Thank you also to some of the Moderators who have helped, most have been brilliant. It's a shame it came to this Virgin Media but I just could not cope with your incompetence regarding my renewal any more, maybe I will be back one day. Re: Another contract renewal problem! Hi jleclf, Was it the exact contract you were offered or a different contract which was similar and then a credit on your account each month? Re: Is this an acceptable install? I'm wondering if you gave any instruction throughout the install, such as "you can't drill into my newly painted walls"? Re: Price Rise Policy Changing? I didn't see that they were ditching the 3.9% price increase as such. What I did see was that they were just increasing everyone's account by £3 every April and £1.80 for O2 customers. Which in many case will work out more expensive. Re: Bedroom barely getting 200mb from 1g package The 1gb speeds are only to the router, after that there are many different factors that will affect your speeds. I would suggest 200mbs in the bedroom which is I'm guessing another room to where the router is actually pretty good. Re: Refund not processed Yet if you owed Virgin money, or any media provider they'd expect it to be paid right away. Ofcom really need to police this kind of thing better.