garypjackson
On our wavelength
Joined 11 years ago
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Has Virgin Ever Reduced Your Broadband Speed?
We have noticed recently that Virgin have halved our upload speed and the wifi signal ia no longer good enough. I renewed my contract recently online and was given to understand that everything would remain unchanged.but it hasn't. For years I've been uploading data weekly using filezilla at just over 3mps. Now that is halved. Possibly coincidentally the wifi signal will now not reach a laptop which has been happily used in that position for years. Of course these days with little or nothing in writing it's carte blanche for unscrupulous companies to ride roughshod over consumers. I hope that isn't the case hereEFL now available on sky sports+ maxd out?
I tried tuning in to watch the live Leeds portsmouth game yesterday but it just hung, with the little icon going round and round. As I could get the other matches no problem I'm guessing sky didn't have enough slots for everyone who wanted to watch. Does virgin have any influence over sky for this? Or do we have to put up with it?Another Upgrade Failure
Ran through the setup instructions which accompanied my new remote. At the end of the procedure a message saying "we cannot upgrade now please try later" appeared. I clicked on "OK" and it immediately told me to switch off for 30 seconds at the mains and reconnect. When I did it started some sort of update which included pairing the new handset, then it stopped at the screen below where it stopped for over 30 minutes. If I reboot, I get the welcome screen followed by the red Virgin logo in the middle of the screen then straight to the same screen below where it stopped the first time So far from being upgraded, no TV whatsoever at present. Help appreciated!
