ContributionsMost RecentMost LikesSolutionsStuck on password A54 My A54 suddenly is stuck at enter password, which was set so long ago, I can't remember it?! It has never done this before. Is a hard reset the only way to go, if so how is that done? Thank you kind people. 3rd Party Email Clients Forgive me, but I posted this question to a different group, and I'm afraid the few answers I was given, habe left me even more perplexed. Hope you don't mind if I try here, issue as follows. Has anyone managed to solve the 3rd party email issue, as a result of virgin e-mail's security upgrade some weeks ago. Webmail works, I think I tested Outlook too, but I've been with Thunderbird for years. Would like to be able to continue doing so, but constantly been getting the password error (You know how frustrating it is if you've experienced it). The solution has something to do with Google App, but cant remember the rest of it. Tech support have absolutely no idea what I'm talking about, no surprise there, doesn't appear on their onscreen instructions obviously. Outside their remit, perhaps, in other words, not their fault. But there has to be a permanent fix, at least I hope there is?? Thank you group. Pod is dead Hi everyone My WiFi pod has suddenly ceased to function, I've gone through every diagnostic I can think of, I work in the IT industry so have a decent track record. It appears to be the power supply, but I could be wrong? Is there anything I can do to avoid talking to "Customer Service"? I am considering replacing the hub at the moment, modem mode. But the ones I like are quite expensive. Couldn't connect via Virgin Connect app, it just keeps crashing. I'm current on 1GB, any suggestions would be most appreciated. Jonathan Wifi Pod nightmare Hello everyone, does anyone know how to connect a wifi pod to a 360 router, volt gig1? I have tried everything, and I'm afraid I need to ask for some help on this one I'm stumped. Virgin Connect app shows nothing is connected, which is clearly not the case? Thanks so much if you could offer some advice. Kind regards Jonathan Re: WiFi pod won’t connect after new hub 5 installed Hi everyone, I too have no connection with the Pod or the Router, how on earth do I get myself out of this mess ?? Thanks in advance.