VM phishing email but VM aren't interested
I get this email spam email regularly and I forward on to the phishing email address at VirginMedia, and this is their standard response: Thanks for checking in with us. We’re only able to confirm if emails sent from Virgin Media O2 are genuine. As the email you received appears to come from someone else, you’ll need to contact that company using their official contact details to check if it’s real. Treat the email with caution – don’t click on any links or share personal details until you’ve confirmed it’s genuine. Need more help? Get in touch with our team here. Take care, The Virgin Media O2 team Does VM not do anything about scammers pretending to be VM any more? Or is this just another indication that VM is washing its hands of its email service altogether and you just can't be bothered to do anything about it?
Is this number a genuine VM contact
Hi, I received the following text from an unknown sender, Reminder ! Your technician visit is due tomorrow, PM slot. Please reply YES to confirm the appointment. Please contact our office on (01) 4405318 for any issues with this appointment. Important note: Secure your pets somewhere safe before we arrive. Thank you The contact number for this was 0861803974.Email verify
Hi Are emails from [REMOVED]@virginmedia.com and [REMOVED]@virginmedia.co.uk both legitimate? I received the following email from the UK email address after signing up: Hi there, Thanks for contacting Virgin Media about getting some of our services. It's great to hear you're thinking of joining us! We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up, so just call our team on 0800 052 7588. As we need to look further into the details of your order before we can go ahead with your install, any pre-payment that you have made online will not be processed until your install date has been confirmed. We're looking forward to hearing from you! Kind regards, The Virgin Media team Is this legitimate? Im struggling to get any proper help from Virgin on this as they say its too early to track my order. I need to know if I have signed up to something legitimate or not. Thanksphone calls from (VM apparently) probably scams?
OK, so, had 3 phone calls today so far, from this number, and a foreign female stating 'she was calling from Virgin Media with regards to my account, and needed to verfiy my account' Now she didn't ask for anyone by name, or give any details about the account. Initially I was very wary of her, and refused to continue the conversation, and hung up. She called again a few moments later, and repeated the same dialogue, but I again hung up without answering this time. Persistant, she then called again 5 minutes later, and tried again. Again I didn't engage with her, and hung up. Obviously a scam, as VM don't call customers!! Number was a mobile, : 0794637xxxx [Mod - number edited in case innocent number being spoofed]Is this text legitimate?
Hi all, sorry for what I know is a repeat question, but I wasn't able to find the actual answer when this had been posted before! I'm trying to set up Virgin broadband in a house I'll be moving into next month, and had to leave my details because my address didn't appear on the dropdown. Today I received a text that says "Hello, You recently made an online application for Virgin Media services. To complete your order please give me a call. tony on (number)" It looks super sketchy, but since I don't seem to have any hope in speaking to a real person on the phone, I wanted to see if it was legit. Thank you in advance!Email Hacked
Hi, My old ntlworld email has been hacked. They have tried to access other accounts where I have previously used this email address by recovering the password. they are also sending emails from my account and trying to bribe me. i can no longer log into my ntlworld account as I no longer have virgin. I still have the email connected to my phone hence I noticed the emails and spam. how do I close my account completely or stop this?Old ntlworld email hacked
Hello there, My old email address with the old @ntlworld.com domain has been hacked, and the hackers have now change the password. They are also sending emails to contacts impersonating me. I can see in this forum that other people have experienced the same issue. Could you please help me to completely shut down the mailbox? Thank you.blueyonder email hacked, can't login, please help
Hi, my old email account [MOD EDIT: Removed] has been hacked. I can't log in anymore with the password that has been working for years. I have imap set up on the Thunderbird client which was successfully logging in and until today. Recent phishing emails in thunderbird state that my email has been hacked and they have stated my password for that email account also which is also very concerning. I've changed my passwords on all my other apps etc but I obviously can log into this email. As i understand it, the VM team can help delete my account. Please help as obviously I don't want the hackers to use my email maliciously. Hope to hear from you soon! Thanks in advance. Edwin
