Forum Discussion

edwinli's avatar
edwinli
Joining in
11 months ago

blueyonder email hacked, can't login, please help

Hi, my old email account [MOD EDIT: Removed] has been hacked.  I can't log in anymore with the password that has been working for years.  I have imap set up on the Thunderbird client which was successfully logging in and until today.  Recent phishing emails in thunderbird state that my email has been hacked and they have stated my password for that email account also which is also very concerning.  I've changed my passwords on all my other apps etc but I obviously can log into this email.

As i understand it, the VM team can help delete my account.  Please help as obviously I don't want the hackers to use my email maliciously.

Hope to hear from you soon!  Thanks in advance.

Edwin

Blueyonder
hacked
Phishing
  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    11 months ago

    Hi Edwin 👋

    Thanks for posting, and welcome to the Forums.

    I'm sorry to hear that your email account has been compromised. I completely understand the concern. I'm going to send you a private message now so we can assist further. Please look out for it in the top-right, white envelope or by tapping your profile picture and selecting "Messages".

    Thanks,