Blueyonder email address hacked
Hi, my primary email address of username@blueyonder.co.uk was hacked not long after I received an extortion email a week ago telling me to pay up to avoid compromising photos of me being distributed to my accounts. Worryingly, the email included the genuine password for my email account. I've changed My Virgin Media password and the password for the client app I normally use to access my emails. I'm not sure if this change feeds through to my webmail password. The Virgin Media site says it doesn't but an agent says it does.
My hacked email has been used to access my Etsy and Ebay accounts - I've arranged for these to be closed. I've also set up active forwarding on my username@blueyonder.co.uk account but some has used it to access my Shopify account. I've now closed it. So my email address is floating about on the internet ripe for misuse.
Ideally I would like to delete my blueyonder email address but I understand I can only do this if I cancel all my Virgin Media services. Is there no way of replacing it with a virginmedia.com address? Also, how can I be sure the blueyonder.co.uk webmail address has been changed and so avoid it being hacked again?
Many thanks
Changing your password for My Virgin Media should allow you to sign in via webmail, for any email clients you would need to set up an app password. Details of which can be found here under 'Setting your app password to use an Email app'
Alex_Rm