Forum Discussion

Kan12's avatar
Kan12
Joining in
4 months ago
Solved

Delete blueyonder account

I need a blueyonder email deleted asap as I am getting threatening emails from it as it's been hacked. I cannot access my account any more , thanks in advance

  • Hey Kan12 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the emails you are facing.
    I will assist you on this and give you the support needed.

    I will send a private message. 💌

    Kind regards,
    Ilyas.

  • Hey Kan12 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the emails you are facing.
    I will assist you on this and give you the support needed.

    I will send a private message. 💌

    Kind regards,
    Ilyas.

    • ortonwickert's avatar
      ortonwickert
      Joining in

      Hi Forum Team

      Please help me delete my blueyonder account. I am no longer a Virgin customer.

      Many thanks 

      Alison Orton

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey ortonwickert, thank you for reaching out and I am sorry to hear about your email.

        Let me send you a DM. 

    • davejay99's avatar
      davejay99
      On our wavelength

      I've tried all the suggestions.  ie go to my.virginmedia.com account settings and should see the relevant account listed.

      But I don't see that option it just goes round in circles.  My blueyonder email account has been hacked and I can't find out how to stop them.