Hi,
My old ntlworld email has been hacked.
They have tried to access other accounts where I have previously used this email address by recovering the password.
they are also sending emails from my account and trying to bribe me.
i can no longer log into my ntlworld account as I no longer have virgin. I still have the email connected to my phone hence I noticed the emails and spam.
how do I close my account completely or stop this?
Laurag1960 This is most likely a phishing attack rather than a hacking. The VM Forum Team should be able to help get the old account deleted when they reach this thread in the morning.
Forum TeamHi there Laurag1960
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your email, I would be more than happy to take a look and get this emailed removed for you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
