Solar storms causing problems!
There's been a lot of solar activity (winds, storms, sunspot activity, solar flares, northern/southern lights and CME's) recently and this has been causing problems. The last week of February was affected by erratic download speeds varying from a 98% drop in speeds to around a 10% drop. Upload speed was more or less normal. The USA was hit particularly hard as several websites went down, along with DNS servers. The odd thing was that other wi-fi devices were fine and connected to the internet as usual. My wired machine, however did not. On Friday 1st March I performed a speed test and the download speed is where I'd expect it to be. Another odd thing was that I was able to ping websites successfully, but I could not access them through browsers. NASA are reporting that a lot more activity is coming Earth's way on the 9th. Lets see what happens. I also post the occasional video about this here: https://community.virginmedia.com/t5/Community-Natter/What-are-you-watching-now/td-p/2914384 More reading: solar flares and geomagnetic storms - Search (bing.com)
O2 price rise
Hi, I am a Volt customer. Have had the email from O2 about their price rise from April next year. Will go from an extra £1.80 to £2.50 a month. If I leave O2 what are the implications for the Virgin side of it? I have heard you keep the boosted broadband (but no idea how long for) but have also heard that although that might be the case the cost of the broadband might go up to account for leaving O2. In which case it might be down to whether the O2 rise is less than the potential Virgin broadband rise!
Audio Description Will Not Turn Off ITV1
I am unable to turn off the audio description on ITV1 (103) on my Stream Box. I have tried everything including a factory reset. Using the button with the three dots on the remote control on ITV1 (and ITV1 +1) does not reveal the audio options as it does on the other channels. Any programme that contains an audio description on ITV1, including films and soaps are unwatchable on the stream box and I may have to return it. Can anybody help please?
Re: Upgraded to 1Gb but getting 500mb speeds
I am having the same issue. I was on 500mbps before, and used to get around 450mbps. I cancelled my contract and just before my Sky install I was offered 1000mbps to stay with Virgin... I stayed and got the new hub... but I am still getting only around 200-450mpbs. Its as if the new speeds have not been activated as its literally no different and was the only reason I stayed and didn't just move to Sky and have cheaper 500mpbs with them. Lucky I am in my 14 days still so I might just cancel and still move to Sky anyway if its not resolved.
Introducing the new Virgin Media Community
Huzzah! 🍾 After many years (8!) on the previous iteration, we’re delighted to announce our Virgin Media Community has had an upgrade. 2011 (courtesy of waybackmachine 😊) 2014 2015 Aside from the fact that it's been a while, it’s also given us an opportunity to greatly simplify things and put everything on a crash diet 🍔; We’ve reduced the number of different layouts (over 20 😱) to around 5. This should mean it’s easier to get to grips with particularly for newer users. We’ve removed a lot of redundant background code ❌ that should speed it up as well 🏎. It also allows us to do platform updates in the future without a constant fear 😱 of something breaking. No more going backwards to go forwards! ⏪ There’s now a persistent navigation bar along the top on desktop view or within the menu bar on mobile view so it reduces the instances where you need to go back to a previous page to navigate the site. Let us know your thoughts or you have any questions below 👇Wifi/Internet/Streaming unreliable
I have had problems with internet stability for months now. Problems often arise when streaming BBC iPlayer or Netflix. Buffering and stopping. When I restart the router its ok for about 1 day then I can get the problems again. I am restarting the router almost every day now. I have had Virgin Media for years and years with no problems, but its rubbish now. So sick of it I am thinking of going to YouFibre. Dont know how to get hold of Virgin Media support. Can anybody help? Peter.Is this a scam
Hi. I have received a text message saying "The email address we have for you no longer exists. Sign in or register at virginmedia.com/myverginmedia to update your sign in details to a verified email." I have logged into my account not using that that link and everything looks ok with no message out a outdated email address. Can you verify if this is indeed a scam text message. Thank you.
