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Volt benefits not applied when joining O2

Hi. I am an existing VM customer and switched my phone contract to O2 contract in November. The O2 Volt benefits were apllied on 3 Dec but I'm still waiting for the VM speed increase  Can someone help?Thanks

C1111 by Joining in
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Volt upgrade

Hi all, signed up as this seems to be the place to get help to questions! I have recently signed up to broadband from virgin due to the volt benefits of having numerous 02 contracts.O2 have already added the benefits to my contracts without me having...

Eldienne by Joining in
  • 3 replies
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Volt - Virgin Upgrade / Benefits

Hi Virgin Team,I have recently signed up for a new SIM deal with 02, I have since been through the steps with their customer service team to apply my Volt Upgrade/Benefits from their side (data boost), which should take approx. 14-days to apply.I hav...

PhigBill by Joining in
  • 1 replies
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O2 Sim Uswitch Offer

Just switched bundle with Volt and O2 sim . As I understand it I now have started a new contract with O2 although I haven't seen  their terms and conditions yet . I haven't received the sim so not activated yet . There is a better deal on Uswitch wit...

stublee by Up to speed
  • 9 replies
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Cannot login Prority O2 app

I'm VM broadband user and Not O2 user. Tried many times to login Priority app but it kept showing "invalid auth token". Having read through the posts, I'm still not sure whether this issue had been solved. Does anyone know and give a help. Thanks a l...

Volt - Virgin benefits missing

I got set up on Volt with 02 a few months ago now. I have been an 02 and Virgin Media customer for over 18 months.I have received my volt benefits with 02 (double data), but I'm still missing the speed upgrade for my Virgin Broadband(Still at 250mb w...

KennyLee by Joining in
  • 1 replies
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Resolved! Virgin mislead, lie, and disrespect customers

I joined Virgin media because I was offered 6 months subscription to Netflix but after speaking to customer advisor over the phone I was informed no such offer existed. I revisited the Virgin staff who originally sold me the package and I'm told I ne...

Netflix and youtub

Any one having problems loading Netflix and you tube. Not working today here

Joined O2, volt not applied to broadband

Hi, I joined O2 as an existing VM customer and had Volt applied 28th Nov. It is still not applied to my braodband speed however. Using Virgin kit and recently got the free upgrade from 100 to 150 too. Can someone take a look? Thanks.Luke

Luke1291 by Joining in
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