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Volt/VM with O2 business

Hi all,Just ordered VM and while on the phone they mentioned if I have O2 I can get a free speed upgrade. Having looked into it more, I think I'm out of luck, as although the O2 account is registered to my home address, it's O2 business. Is there a w...

robatwork by On our wavelength
  • 3 replies
  • 0 kudos

Netflix can’t activate

Eveningi have recently moved over to bolt from the oomph package. I was informed that I would also get Netflix included in my package, this is confirmed in my contract. I have looked on the “entertainment “ section on my login and I get the following...

mattygg by On our wavelength
  • 6 replies
  • 0 kudos


Good Evening,We have just had our New wifi installed, and we have checked the speed after being asked to by our engineer and have discovered that our wifi speed at the top of our house is significantly lower than the bottom - please could we order a ...

AlBoult by Just joined
  • 1 replies
  • 0 kudos

How to get WiFi Max/Pod?

I am a Gig1 Volt customer. I have Hub 5 which meant to provide best ever possible service. But that was not true for me. I am facing continuous issue with WiFi connection and speed. The connection drops frequently and sometimes no connection at all. ...

Ultimate Volt Package

I've moved my package to the ultimate Volt and get netflix included. I haven't had any instructions to transfer my Netflix account. How do I do this?

Refused Hub 5 after upgrading

I've recently moved house and unfortunately I'm unable to use a wired connection, and as myself and my wife both require good stable internet connection for work we decided to look into getting the Hub 5 for Wi-Fi 6.After speaking to customer service...

aredderz by Joining in
  • 3 replies
  • 0 kudos

Volt benefits

I have recently joined O2 and I have linked my accounts to recieve the Volt benefits. The O2 side has activated but nothing showing on Virgin yet. Is there a step I'm missing or are Virgin up to their usual crap and not doing as they promised?

Refund for braodband outage

It somebody picks this up can you put through a refund for our outage. Down since Saturday fixed last night. Thanks 

Resolved! Volt Upgrade from Oomph SIM Data wrong

I upgraded from Ultimate Oomph this week to the equivalent Volt package which includes an unlimited data SIM. However after creating a new O2 account, the data plan for the new O2 account shows the data as only 250gb.I have checked the pre-agreement ...

banhamm by Up to speed
  • 1 replies
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