Like many, I signed up for volt earlier this year. I wasn’t keen to move to O2 from Vodafone but after doing all of my checks for coverage I signed up. All was good until about 2–3 months ago. Now I get good 4G signal indicated at home and the surrou...
Hi all,Just ordered VM and while on the phone they mentioned if I have O2 I can get a free speed upgrade. Having looked into it more, I think I'm out of luck, as although the O2 account is registered to my home address, it's O2 business. Is there a w...
Eveningi have recently moved over to bolt from the oomph package. I was informed that I would also get Netflix included in my package, this is confirmed in my contract. I have looked on the “entertainment “ section on my login and I get the following...
Good Evening,We have just had our New wifi installed, and we have checked the speed after being asked to by our engineer and have discovered that our wifi speed at the top of our house is significantly lower than the bottom - please could we order a ...
I am a Gig1 Volt customer. I have Hub 5 which meant to provide best ever possible service. But that was not true for me. I am facing continuous issue with WiFi connection and speed. The connection drops frequently and sometimes no connection at all. ...
I've moved my package to the ultimate Volt and get netflix included. I haven't had any instructions to transfer my Netflix account. How do I do this?
I've recently moved house and unfortunately I'm unable to use a wired connection, and as myself and my wife both require good stable internet connection for work we decided to look into getting the Hub 5 for Wi-Fi 6.After speaking to customer service...
I have recently joined O2 and I have linked my accounts to recieve the Volt benefits. The O2 side has activated but nothing showing on Virgin yet. Is there a step I'm missing or are Virgin up to their usual crap and not doing as they promised?
It somebody picks this up can you put through a refund for our outage. Down since Saturday fixed last night. Thanks
I upgraded from Ultimate Oomph this week to the equivalent Volt package which includes an unlimited data SIM. However after creating a new O2 account, the data plan for the new O2 account shows the data as only 250gb.I have checked the pre-agreement ...
