It's been a few weeks and my volt benefits are still showing as not active even tho they've been activated on o2's side, the home address matches on both accounts so just wondering if there are any other requirements?
Recently signed up to Virgin, activated the volt Benefits in the wife's 02 app, they were applied on 27/07/23 to her account but have still not had the speed boost activated on my Virgin account. Can somebody from customer services please help, I don...
I have been with Virgin Media and Virgin Mobile for many years. I recently took out a Volt package and received an O2 sim card.In addition, quite recently, Virgin Media migrated my mobile to O2. So, I now have a Volt O2 sim card and a VM/O2 sim card....
About a month ago the Virgin services went live where I live. No coaxial so we got the Hub 5x. Sales chap came to the door, explained it was going live. I asked some questions about the service and mentioned we had existing O2 SIMs and that I needed ...
Like many others, I have not yet received the Volt Boost to my Virgin Broadband.I was switched from Virgin Mobile to O2 on 1st July and the O2 Volt Boost was applied automatically on 11th July.I can confirm that the name and address are the same for ...
My Virgin mobile sim moved to O2 on the 17July. O2 activated Volt benefits on the 28 July. I'm still waiting for my Virgin Media broadband speed boost to the next level. I'm currently on M50. I’ve had long calls to VM and O2 but no help was forthcomi...
Hi have had my 02 double data added.but no speed boost from virgin no email nothing since the 5 july could someone sort it please
Have had my Virgin media installed 2 weeks ago Virgin Volt. Which includes aO2 sim card Not received card yet Have had the run around from everyone Passed from Virgin to O2 then back to Virgin.Paying for a service I am not receiving.Will a discount o...
Hello, We are both O2 and Virgin Media and have now activated Volt on our O2 account, we received the email from O2 about a week ago to say Hello, We're just confirming that your Volt benefits are now active. The benefits appear to be live on our O2 ...
We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
