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Hub 5

Can I get Virgin media hub 5 in Plymouth uk as a advisor told me when I asked to upgrade that they weren't available yet because of the network in my area  

Volt benefits

I’ve not had anything from virgin since joining regards my extra I can’t work out how to contact them to get more info, driving me nuts I want to speak to a human. If someone could point me in the right direction?

T.v. - screen goes black for seconds

When streaming TV through virgin, the screen keeps going black for a few seconds at a time. Anyone else had this problem? Thanks       [MOD EDIT: Subject title changed for clarity]


My new Volt package has Netflix included how to access it

hhhb97 by On our wavelength
  • 18 replies
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Netflix activation

Hi for over a mouth now I still unable to link my Netflix with VM for 1 bill I not got the email never had yes I have check spam/junk I have rang support a lot of time been told a lot of different things they raised 7 tickets and still unable to say ...

JimDB by Joining in
  • 1 replies
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Resolved! +1 to Missing Netflix activation email

Hi there I am a new member of the Missing Netflix Activation Group.I ordered the Ultimate Volt Package, with Netflix Standard on 13th September.Due to problems getting cable to house, I didn't get my tv/broadband/phone installed or activated until 25...

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Cancelling 02 sim

Ok so I when I signed up to volt i made an agreement with a relative to take on  the 02 sim the service isn’t great and nobody wants the sim I’ve raised a complaint to 02 to investigate the network issues. They come back to me and advised critical pa...