Have just renegotiated my VM package. Now have Volt Gig1 broadband, Maxit TV and Anytime Chatter. My previous contract required me to take out a sim only deal with O2, which is now coming up to the end of the original 18mth contract. If I cancel my O...
Hi, I don't know how to apply for my virgin media boosted broadband, I have already got the o2 data boost. When checking in the o2 app it says its already been applied. I have only just taken out a new o2 contract, after leaving o2 a couple of mont...
I just started back with Virgin MediaI thought I'd get the Volt benefits straightaway but when I log into my package it says Volt Benefits: Not activeAny idea how I get it activated ?Also is there a live chat ? I'm on broadband only and don't see why...
HiI just changed my package to a volt bundle, and I can see on my contract that starts soon, the correct boosted speeds for broadband.I keep seeing things about having to go to o2 to apply and activate Volt benefits, but do I need to do this if I act...
HelloI am wondering if i can get some help regarding my current contract issue.I previously had various help from Virgin Media staff on this community forum. I was sent various correspondence and my account issues were resolved.This was great but i h...
Hi, I was wondering how you get the pods because I cannot figure it out.Thanks, Legolady06
I have Volt benefits from being with O2 and VM. Apparently one of the Volt benefits is free mesh pods for the home to ensure quality connections. Anyone know how to claim these? There doesn't seem to be an area of the VM website to do this, and I'm u...
Hi there had a change and speed boost to my contract. Changes say we've removed m125 package, and replaced it with. M250 wifi max package. But looking in my account it says Broadband 200. Can anybody clarify this for me. Thanks in advance. Have a lov...
I have an O2 pay monthly SIM, Volt benefits applied there no issue. The issue is with VM.I'm well over 14 days, my name and address on accounts are the same. I have contacted VM through WhatsApp to ask what was going on and was told my package isn't ...
Hey guys, so I have a Virgin Media SIM only plan £8 for 12gb, anyway, my question is if Virgin Media is moving to o2 anyhow/Virgin Media SIMs to o2 network now, do you think I could get my SIM in the volt bundle to upgrade the speed of the Wi-Fi,as w...
