We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
I noticed I wasn't getting the volt benifits so checked to see why, I could see a slight difference in my virgin media account address and the one 02 had for me. So just over 2 weeks ago I changed the 02 accounts details to match the virgin media acc...
HiI just chatted with VM and negotiated some better prices, they said they would list the deals on my account as didn't want to accept straight away. Anyway I can't find the page to view said offers.I can only see the page to upgrade/change package. ...
HiSome months ago i applied for the Volt benefits through O2. The benefit to my o2 account has been applied however the benefit to my Virgin broadband has not. I have tried to contact o2 about this but they just keep saying there busy and cut me off...
Hi everyone.I've just received an email from virgin media with one of their offers again and cannot believe my eyes, they are at it again.The signup up offer is the same as the one I got stung with over a year ago, they offer you £200 bill credit or ...
Hello, I'm having a problem that it seems others are also having?My sims were migrated to O2 a while back, they have the Volt benefits applied, but the Broadband hasn't received any benefit.I've phoned both Virgin Media and O2's help lines and have a...
Have just renegotiated my VM package. Now have Volt Gig1 broadband, Maxit TV and Anytime Chatter. My previous contract required me to take out a sim only deal with O2, which is now coming up to the end of the original 18mth contract. If I cancel my O...
had virgin fitted well over a month ago and still no free gift of an xbox . could anyone at virgin please help . any help would be much appreciated
Hi, I don't know how to apply for my virgin media boosted broadband, I have already got the o2 data boost. When checking in the o2 app it says its already been applied. I have only just taken out a new o2 contract, after leaving o2 a couple of mont...
I just started back with Virgin MediaI thought I'd get the Volt benefits straightaway but when I log into my package it says Volt Benefits: Not activeAny idea how I get it activated ?Also is there a live chat ? I'm on broadband only and don't see why...
HiI just changed my package to a volt bundle, and I can see on my contract that starts soon, the correct boosted speeds for broadband.I keep seeing things about having to go to o2 to apply and activate Volt benefits, but do I need to do this if I act...
