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No Virgin Volt Benefits

I'm a customer of both O2 (I had a virgin sim card) and VirginMedia broadband.My phone Volt benefits went live on 14th July.I've still had no word on the VirginMedia broadband speed boost.How do I get this activated?  Thanks!

iriches by • Tuning in
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Volt

Hi I am also waiting to receive my Volt boosts from Virgin & O2 (Broadband upgrade & Double Data on mobile)a month after my package was split from Oomph with a Virgin sim, tried to go on both sites but neither give me the option to activate boosts, s...

spudy by • Tuning in
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Loss of a customer after huge stealth price increase

Hi,  I’ve just moved into a new house over the last couple of weeks and was looking into getting broadband and TV installed. I decided on getting the Ultimate Volt package as it seemed to suit our usage pretty well and was reasonable at £85 per month...

robinium by • Joining in
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Can someone explain what Volt 350 Mbps is?

I joined virgin in December on a package offering m350 for £33pm. I did so on the understanding that when Volt benefits applied it would be boosted to m500.They messed the application of Volt up. And I ended up with m250 boosted to m350 for £57pm (?!...

Resolved! Volt Benefits-Virgin Media broadband speed not upgraded

I've been a Virgin Media customer for a while on the Ultimate Oomph package, with a broadband speed of 600 mbps. On 02/08/23 my mobile service was migrated to O2. On 13/08/23 I was notified that Volt benefits had been applied. My VM broadband increas...

Nearly 3 months and still no O2 Sim

I signed up to Volt with the all-inclusive sim nearly three months ago and still haven’t received the o2 sim.I’ve had emails with an o2 contract, contact to say my volt benefits on o2 are active, but still no actual sim.I’ve posted twice on here alre...

Resolved! VOLT benefits

Virgin staff do not understand Volt benefits.   I changed my bundle on Virgin media to broadband 125 only and also have O2 My details came online saying I now have V125. as a volt customer I expected 250 with my doubling up as previous package Last n...

jasmond by • Tuning in
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Volt Status

Hi,I am a Virgin Media customer and after it was installed I switched all of my mobile connections to O2.O2 have kept their end of the Volt perks (doubling data on every SIM) but Virgin Media still haven’t upgraded my Broadband package to the 500 pac...

No O2 sim

Hello,Four weeks ago I renewed my virgin contract after previous deal expired, went for a bigger volt bundle which had m500 fibre, Maxit TV, weekend calls and a 10gb/unlimited calls SIM for £55. Three weeks in and I hadn't received the SIM card so ra...

Jammy75 by • Joining in
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