Recent DiscussionsProblems with Renewal of my contract Hi, I've been a virgin media customer for 24 years. I'm having so many problems with negotiating my contract renewal, with extortionate price increases. I've raised a complaint but not getting anywhe...How on earth do i get the Volts upgrade applied Virgin broadband installed 17th June. I was told by the sales rep that as my wife had an O2 account I'd be upgraded automatically from 500M to 1G midnight 17th or 18th as system would see Virgin and ...02 account showing ineligible for volt I have a Volt 02 account and have recently added 3 new lines. The O2 site says I'm ineligible and I suspect it's because my address in my Virgin Media account is missing the county. I'm unable to rem...02 Sim card - Mis-sold Absolutely furious. We moved from Sky to Virgin in January, as we had a Virgin Media sales rep turn up at our doorstep in December, who basically sold us the benefits of moving to the Virgin Media V...Volt benefits not applied Hi, My virgin media broadband has been in for a month now and we just paid our first bill. I have registered and received my volt benefits on myO2 however I have not received the broadband increase...Volt benefit not applied My son joined 02 2 weeks ago his contract is registered at my house, he got dbl data but my fibre volt benefit has not been applied please can you advise me how to get this activated. SolvedVolt Double Speed not applied I have been an O2 customer for a few years now. I moved to Virgin 17th June. I linked my accounts, however I am still waiting on my Volt benefits. Activating Volt benefits A family member in the same household has taken out a pay monthly contract with O2. We have attempted to follow the guidance below with both the My Virgin Media and O2 apps, but are unable to find a...Replacement WiFi pods Hi I currently have 3 WiFi pods noticed two of them.are getting very very hot so have turned them off. How do I go about getting the newer black ones as even when they were ok I was getting quite low...3 sims 1 ex-Virgin 2 old 02 Questions Hi. I have Virgin home broadband with the Volt data doubling deal in place. This is because I also have mobile phones with 02. I want to keep the Volt BB benefit. I have two 02 accounts (one has alw...
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