I have had my package since 19th July, and I am still not able to activate my6 Netflix account, I have spent hours on the phone spoke to 2 manager 1 call Yann who promised to call me back after raising the 7th ticket with the support team for Netflix...
Hi, we were promised 3 free Wi-Fi boosters after resigning contract with Virgin. How do i get these delivered pleased? Nowhere does it say on your site how to order them. There are a few dead spots around our home, so these would be useful.
Can anyone advise on this. Currently I have M250 broadband with the volt benefit. To get this I had to get an O2 SIM. I also have a virgin mobile SIM which I use day to day. The O2 SIM I have never used and don't plan on using as no one has that numb...
Renewed my bundle contract in the last few weeks, spoken to 02 today who insist that my contract is 24 months when the bundle contract is 18 months. No matter what I say they do not appear to understand that it is a package so should run for the same...
HiOn 20th August I went into the MyVirginMedia app and ordered an O2 sim but clicking the “add sim” button. I signed up for 100GB at £15pm and gave my PAC code from Sky Mobile to keep my mobile number.I received two emails the same day. One from vmte...
received a email when my services was up to inform me that Exertis would be contacting me shortly regarding my free gift. Was informed to check spam as it was possible they would contact me through there. Looking on here I have seen many valuable cus...
I have a package with Virgin, I really only use the internet, but the Sim card has always been included. I recently received an email that they are now changing my sim plan over to O2, but that the bill for this will be deducted from the Virgin bill....
Hello, I took out a broadband volt package very recently however my 02 sim has not arrived. I have tried contacting virgin and 02, to no avail. Please can you action this immediately? [REMOVED] [MOD EDIT: Personal and private information has been r...
I have THREE O2 PAYG SIMs. The tariffs are far more flexible and cheaper for me as a low time user.Is there anyway Volt has advantages for me either under VM services/charges or O2 services/Changes?
We've been eligible for Volt benefits for some time and Virgin recognised this when they finally fixed our wifi.O2 sent a welcome message the next day15 days later - still nothing from Virgin. Is this the level of service I should expect?
