I recently upgraded and haven’t received my WiFi volt upgrade to next speed up
I recently upgraded on o2 and received my double data but no sign of my increased broadband speed ??
Volt
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Forum Posts
Shocking customer service and total loss of service
Ok so I’ve been with VM for a couple of months and have got to say the customer service is shocking, first of all it’s almost impossible to get booster pods even if the installation technician puts the note on the account that they are required and e...
Volt benefits
Still no speed upgrade from Virgin media, O2 volt benefits were approved in August have tried all the help pages on VM waiste of time
Volt
My volt benefits have been active since August 2023 on my O2 account but still nothing from the Virgin Media side
Re: Volt Benefits
We’ve got the same issue, O2 added the benefits almost immediately but months later Virgin still haven’t done anything other than acknowledge we’ve requested it. Beginning to think it’s only AI customer service these days and no human beings left at ...
Resolved! Volt Benefits
HiI signed up for O2 back in July and had the message confirming Volt benefits had been applied to my O2 account on 18/07/2023.I’ve still not received the speed boost from Virgin or ’Max’ benefits- what do I need to do to get these activated?thanks
Virgin Media speed boost,
I've got the same situation, my O2 volt benefits have been applied but waiting on Virgin Media speed boost, could you advise on what I need to do?
Volt benefits not been appplied
Hi there, we signed up to an O2 contract which includes Volt, however this hasn't been applied. they advised us to speak to you - I called and was told I'd be called back however that was some time ago. Do you have a Volt enablement team I can contac...
O2 sim not received Complaint
Dear Virgin,I'm very disappointed and dissatisfied with the service. After several calls with your customer service and that of O2, there is no who can take ownership.I have been charged for the first bill now as well by O2, for a service I have not ...
Virgin/O2 customer not volt data supercharged
HiBeen an age since got an email telling me I was going to be upgraded, so i clicked to activate. Its been a quite a while to be honest, I wasnt too confident on this process. Looking at the account I am unsure whether the data plan has changed.Pl...
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