Please can someone from VM help. The exterior black cable (RG6), is going directly into our living room and directly to the router and not being connected to an isolator as it should be. Ive attached 2 photos showing the cable entering the house and ...
Recently renewed my contract from oomph! M250 and weekend calls to Volt plus an O2 simm.I was told I would get double data on my simm (which I have) and my broadband speed would be doubled as well had a look at my Package plan and the broadband says ...
I signed up for a Volt contract in May 2022 simply in order to save some money on my Virgin bill. I've never used the O2 sim I was sent (didn't need it). The Volt contract is ending on 6th November 2023 (this Monday). Do I need to call Virgin to end ...
I have checked speeds in rooms with connect app, some are slower than 20mb. How to i get a pod to help sort this please
Morning allStrange one here, I found out the other day that my mother in law who lives with us has moved over to O2 from Virgin Mobile, is there any way I can add her SIM to virgin media account to get the boost benefits?Thanks
I ordered an upgrade online on the 19th Oct, contract came through on email on 20th. With estimated activation 22nd. However nothing has happened. I ordered a sim and added the volt package to get guaranteed WiFi. I called on Tuesday but having ...
Hi. The cable that comes into my property for Virgin broadband is visible outside and anyone can damage it. I have only noticed recently that this cable is for my house. Please can I arrange for this to be urgently covered by cement or any other sort...
My Volt package started a month ago and I've still not received my o2 sim card, I contact Virgin 2 weeks ago who confirmed that it was part of my package and that they had requested for the card to be sent.....2 weeks later still no card... I'm payin...
Hello,Volt benefits have been active in my O2 account since 1st October (30 days), but they are not active in the Virgin Media account and there has been no broadband speed boost.Thanks for any assistance.
Hi. I’m a virgin media customer with bb, phone and 500mb internet. I also have a contract virgin mobile sim and iPhone that I got my wife. The phone contract ends in august.Do you think I can switch my contract and sim to O2 to take advantage of Volt...
